Shipping policy

Processing Time

  • Ready-to-ship items: 3–5 business days.

  • Out-of-stock styles: Please allow up to 2 weeks for production before shipping.

  • Custom and made-to-order pieces: Timelines vary and will be confirmed when you place your order.

Shipping Rates

  • Vancouver & Sea-to-Sky: $17 CAD

  • Rest of BC: $24 CAD

  • USA: $28 CAD

    US customers: Import duties, state taxes, or tariffs may apply and are the buyer’s responsibility.

  • International: $29 CAD

    International customers: Customs duties, VAT, or tariffs may apply depending on your country and are the buyer’s responsibility.

Delivery Times

  • Canada: 2–7 business days

  • USA: 5–10 business days

  • International: 7–21 business days
    (delays may occur due to customs or peak seasons)

Tracking
All shipments include tracking. You’ll receive details by email once your order is dispatched.

Returns & Exchanges
Because each piece is handmade, returns are only accepted for items damaged in transit or defective upon arrival. Custom orders are final sale. Please contact me within 7 days of delivery if there’s an issue.