Returns & Exchanges
Online Purchases
I want you to love the jewelry you purchase. If, for any reason, you are not completely satisfied, please get in touch with me within 10 days of your invoice date. You may return the item for a refund, less a 10 percent restocking fee.
Refund Method
Refunds will be issued to the original payment method used at checkout once the returned item has been received and inspected.
Contact Information
Please notify me of your intention to return an item before shipping it back.
Email: amanda@amandagreenjewelry.com
Purchases from Stockists
If your jewelry was purchased through a retail stockist, please get in touch with the store directly for their return policy.
For small modifications such as a longer chain or ring resizing, you may email me directly. Additional charges may apply, but I will always do my best to ensure your piece is perfect for you.
Conditions for Returns
Items must be returned in new, unused condition, with all original packaging and documentation included.
Return shipping costs are the responsibility of the customer.
I am not liable for items lost or damaged in return transit; for your protection, please use a tracked and insured delivery service.
Custom Orders
Due to their unique, made-to-order nature, custom and bespoke commissions are final sale and cannot be returned or exchanged.
